FAQ

Cordillera Brew Coffee is sourced directly from the highlands of the Cordillera region in the Philippines. We focus on ethically sourced, single-origin coffee, and each batch is freshly roasted to deliver the richest flavors straight to your cup.

We source our beans directly from remote farms in the Cordillera mountains. The rich soil and perfect climate there produce truly premium coffee.

We roast our coffee fresh upon receiving your order and ship it within 1-3 business days to ensure the best quality and freshness.

Yes, we offer free shipping on orders above a certain amount, depending on promotions or special offers. Check our shipping policy for details.

In Metro Manila, your coffee will arrive in 3-5 business days. For provincial areas, it takes 5-7 business days. We process orders within 1-3 business days after payment confirmation. Fresh coffee, right to your door!

Yes, we ship nationwide in the Philippines, including both Metro Manila and provincial areas.

You can pay using credit cards, bank transfers, or mobile payments like GCash and PayMaya. Easy and convenient!

Orders can be canceled or modified within 12 hours of placement, as long as they haven’t been processed for shipping. Once an order is processed, it cannot be changed or canceled.

Due to the perishable nature of coffee, we do not accept returns on opened items. However, if you receive the wrong product or a damaged item, we will gladly replace it or issue a refund. See our return policy for more information.

Once we ship your order, you'll receive a tracking number via email or SMS. Use it to track your delivery!

Yes, we offer wholesale options for businesses and bulk orders. Contact us for more details!

You can reach our customer service team via email at nikandloren@cordillerabrew.coffee or through our contact form on the website. We’re here to assist with any questions or concerns.